12000 Russian Federation Boulevard 110 Phnom Penh International Airport
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.0
Location
6.2
Service
6.2
Dining
5.0
Guest reviews
6.0/10
based on 5 reviews
6.6
6.6/10 based on 32 reviews
Tom
United States,
May
2024
6.0/10
The hotel is conveniently close to the airport and offers good value for money. The rooms were a bit old and dirty, but the service was helpful despite some noise disturbances early in the morning. The location is ideal for travelers needing quick airport access.
Rooms
5.0
The rooms seemed a little old and were tiny with dirty walls, making me hesitant to use the bathroom. Some maintenance is needed.
Service
6.0
The staff behind the desk were helpful in arranging transportation, although there was an issue with an attempted additional charge. Some noise in the early morning affected the peace.
Location
7.0
The location was very good for quick access to the airport, but not ideal for longer stays due to distance from bars and restaurants.
Dining
6.0
The dining options were limited and could be improved. The additional cost for some items was a drawback.
Facilities
6.0
Richard
United States,
March
2024
6.6/10
Although the hotel is conveniently located near PP's Airport, the rooms facing the main road had a strong cigarette odor and mosquitoes due to the lack of windows. The service was friendly and accommodating, making it easy to prepare for the day. The location is ideal for early flight travelers despite being a bit far from the city center. The dining options were limited to traditional meals; however, the staff was helpful in arranging transportation.
Rooms
5.0
The rooms facing the main road smelled like cigarettes and had many mosquitoes due to no windows. Air circulation was poor.
Service
8.0
The service was very kind and cooperative, making it easy to prepare for the day.
Location
7.0
The location is convenient for airport access, but it's a bit far from the center. Handy for those catching early flights.
Dining
6.0
The dining options were limited to traditional meals, albeit the staff was helpful in securing transportation.
Facilities
7.0
The facilities were satisfactory overall, providing essential services for a comfortable stay.
Jay
United States,
February
2024
6.4/10
The hotel offered mixed experiences with clean and comfortable rooms but disappointing dining options. The staff was friendly, and the location was convenient in relation to the airport. Facilities were satisfactory, though improvements could be made in certain areas.
Rooms
7.0
The room was clean and had good value for money. However, the lack of a window and cigarette smoke infiltration affected the overall experience.
Service
8.0
The staff was friendly, welcoming, and helpful, offering a pleasant stay overall.
Location
6.0
The hotel's location was close to the airport, making it ideal for travelers. However, it was isolated from other attractions in the city, requiring additional travel for amenities.
Dining
5.0
The dining experience was somewhat disappointing with limited options, not meeting expectations.
Facilities
6.0
The facilities met basic needs, though there were areas that could be improved to enhance the overall guest experience.
Gary
United States,
September
2023
5.0/10
My stay at the hotel was a mixed experience. The location was convenient being very close to the airport, but it was quite far from other attractions. The rooms were a bit small, and I had to request a bathroom cleaning initially, but at least they had windows. The service was not the best with staff who hardly spoke English or Chinese. The dining options were disappointing with a fixed menu that barely resembled Western food. Despite these drawbacks, the facilities were decent, and the price was reasonable.
Rooms
6.0
The rooms were small, and I had to ask for the bathroom to be cleaned initially. They were at least equipped with windows.
Service
5.0
The service was not the most pleasant. The staff struggled with communication and seemed unprepared.
Location
5.0
The hotel's proximity to the airport was convenient, but it was far from other attractions, making it less ideal for exploring the city.
Dining
5.0
The dining experience was disappointing with a fixed menu that lacked variety and Western options.
Facilities
7.0
The facilities were decent, offering the basic amenities one would expect during a stay.
William
United States,
September
2023
5.4/10
The hotel rooms were very clean, with crisp linens, but they get wet easily when using the shower, and there is a prevalent smoke smell. The service, while helpful in arranging transportation and having some staff members double as receptionists, had instances of dishonesty. The location was a bit far from the center but convenient for airport access. The dining experience was disappointing, mainly offering Asian dishes. Some positive features include the pleasant location and proximity to the airport for early flights.
Rooms
7.0
The rooms were very clean, with crisp linens, but they get wet easily when using the shower. There is also a prevalent smoke smell.
Service
5.0
The service was a mix of helpful staff in arranging transportation but had instances of dishonesty among some employees.
Location
6.0
The location is a bit far from the center but very convenient for airport access.
Dining
5.0
The dining experience was disappointing, mainly offering Asian dishes.
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